At Atlanta Time, we are committed to ensuring that every customer is 100% satisfied with their purchase. To that end, we offer a “no questions asked” 14-day refund on all purchases, subject to the following conditions:
- Condition of Products: Products that have been worn, altered, or damaged will not be accepted for a full refund. Any pre-owned watch may be returned provided the watch is in the exact same condition as it was sold and includes all the boxes, papers, books, and accessories.
- Return Notification: Please inform one of our representatives of your intention to return the watch before you ship the merchandise. All return shipments must be postmarked before the 3rd calendar day from receipt of your watch and are sent at your sole cost and expense. Please be sure to insure the contents for their full value as we are not responsible for lost packages.
- Inspection and Refund Process: Upon receipt, all items will undergo a thorough inspection by one of our watch experts to ensure that the watch is in the original condition in which it was sold and includes all tags (especially any “non-removable” tags), items/accessories, etc., before we will issue a refund. Upon completion of the inspection, we will refund the purchase price less any return shipping and insurance fees paid by Atlanta Time and any transaction fees (i.e., credit card, Amazon, financing, or PayPal fees).
- In-Store and International Sales: This return policy is for online sales only; all in-store sales and international sales are final.
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