Warranty Information
Atltime.com Two-Year Service Warranty – Terms & Conditions
Atltime.com warranties all watches for two full years from the date of service unless otherwise indicated in the listing or invoice.
What is not covered under the Service Warranty
Pocket watches, quartz movement watches, straps, jewelry, and accessories are not covered by this warranty.
Because most mechanical (and quartz) watches do not keep perfect, accurate time, the warranty does not cover watches that run slow or fast.
Damage caused by wearer abuse or misuse, such as (but not limited to) knocks, dents, crushing, and scratching, is not covered.
The warranty does not cover cracked, scratched, or broken crystals, or water damage.
Alterations and/or repairs, or custom work done without the prior written consent from Atltime.com will render this warranty null and void.
Any attempted repair, modification, or general tampering of the watch by technicians unauthorized by Atltime.com (in writing) will render this warranty null and void.
The warranty also does not cover wholesale/dealer orders.
The Atltime.com two-year service warranty is limited to customers based in Canada only. It does not apply to international transactions. All international sales are final.
The warranty is also non-transferable and is only valid for the original buyer.
How do I get my watch repaired under Atltime.com Two-Year Service Warranty
All warranty repairs must be performed at the Atltime.com headquarters in Vancouver, British Columbia by our authorized technicians. Please contact us at [insert contact number] to obtain written authorization and instructions before sending in your watch for warranty repair.
We will not be responsible for any watches that are sent in to us for repair without prior notice. Atltime.com is not responsible for any watches lost in transit for warranty repair.
Atltime.com is not an authorized retailer for any of the brands that we carry. Atltime.com is an independent watch dealer and is not sponsored by, associated with, or affiliated with any watch brands. Atltime.com only sells pre-owned watches and provides its own warranties on the watches it sells. The original watch manufacturers are under no obligation to warranty-service watches sold by Atltime.com.
